Privacy Policy

What information we collect

When you make a booking, attend an event, or contact us, we may collect:

• First name and last name
• Email address
• Child's first name (for parties or bookings)
• Child's age (where relevant)

How we use your information

We use your information to:

• Manage bookings and reservations
• Organise events and children's parties
• Communicate important information about your visit
• Provide customer support

We do not sell your data to third parties.

Marketing (opt-in)

From time to time, we may send you updates about events, offers, or news from art-ful.

• We will only send marketing communications if you have opted in to receive them
• You can unsubscribe at any time using the link in our emails or SMS messages, or by contacting us directly

How your data is stored

Your information is collected via our booking system and securely stored using Square Point of Sale (Square POS). We take appropriate steps to ensure your data is protected and only accessible to authorised staff.

How long we keep your data

We only keep your data for as long as necessary to manage your bookings and meet legal or accounting requirements.

Your rights

You have the right to:

• Access the data we hold about you
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing at any time

To exercise any of these rights, email us at info@art-ful.co.uk

Complaints

If you have any concerns about how we handle your data, please contact us and we will respond within 30 days. If you are not satisfied, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk.

Updates

We may update this policy occasionally. The latest version will always be available on our website.