01903 532818 info@art-ful.co.uk

FAQs/T&Cs

What you need to know

In line with Government guidelines to limit exposure and transmission of Covid -19 at art-ful Pottery Cafe.

All staff  will wear either a mask or a face shield at all times.

Staff regularly sanitise their hands.

Anyone over the age of 11 years old MUST wear a mask inside the shop. You may remove it whilst seated at your table. You must put it back on when walking around the shop. 

Please ensure that you and your guests do not arrive any earlier than 5 minutes before your booking. 

Please wait outside the shop, remember to socially distance and not to block the door way for other customers. 

Hand sanitiser is available at the door of the shop, everyone is to clean their hands on entrance and exiting the shop.

A member of staff will then take you to your booked table.

Toilet facilities are limited, (one toilet) please do not block the corridor waiting to use it. Please return to your seat and wait. 

Antibacterial wipes will be used on equipment to clean before and after each table booking. 

Ventilation is to be maximised with windows and doors open when safe and possible.

Table bookings are to be kept within the same social bubbles as they are in school. We cannot seat any extra children than the ones booked in.

Children must stay in their seats during the booking. Staff must socially distance from the children as much as possible. 

We have 30 minutes between each booking to thoroughly clean the table between each booking.

Parents must not bring their children to art-ful if they are showing symptoms of Covid 19. We have the right to send them home. Art-ful will contact the booker if a member of staff is tested Positive – track and trace

We understand that the guidelines are changing on a weekly basis and we may need to adapt procedures accordingly.

Art-ful will be in touch with the booker if any of the guidance changes .

It is under Government guidelines that children under the age of 11 should remain social distanced where possible but it is understood especially for the younger children, that this maybe challenging. We will encourage social distancing as much as possible. 

FAQs

Do I need to book?
Yes, it’ll guarantee you a table and the equipment, especially at busy times.

How long does it take to fire my item?
Your pottery has to be hand dipped, wiped and loaded into the kiln. The firing itself takes two days or more, and so you will be given a date when decorating for the collection of your finished item, normally around a week later.

Can I have it back any quicker?
We’ll do our best, but it depends how much pottery there is going through the kiln and the time of the year. There is only so much room in the kilns as you can imagine.

Are the paints safe for children and babies?
All are paints are child safe, water based, non toxic under glazes and they wash out from clothes.

Do you do the footprints on pottery for me, or do I have to do it?
We will be happy to help.

At what age can I get a good handprint?
We recommend footprints for children under a year and handprints from one year on. Small babies scrunch their hands up but you can always get a footprint that shows how tiny their feet and toes were.

Can I leave my children with you?
Although we love working with children and helping them do their best with their pottery, we aren’t qualified child minders with all the necessary checks for such a responsibility.

Can I mix the paint?
We don’t recommend mixing the glazes as we can’t guarantee how the colours will come out.

I don’t think I’m very artistic, could someone help me?
When the shop is busy, it’s difficult for us to spend extra time helping individual customers. We give everybody a full demonstration before they start. In quieter periods we may be able to give you some extra pointers to make it easier to get the effect you want!

The colours on my pottery don’t look as I expected them to, why is this?
With hand painted, hand-dipped pottery there may be slight colour variations on each piece of pottery.

T&Cs

There must be an adult in the party and disco room at all times if there are one or more children in there at any time.

Breakages or damage to the props or furnishings will have to paid for by the party hosts.

The party hosts are responsible for the behaviour of the children at their party.

Misuse of any of the art-ful equipment will have to be paid for.

Party Cancellations will not be entitled to a refund. Date changes will be considered if the request is made at least 14 days before the scheduled party date.

Pottery painted with anything other than the underglaze paints that we supply, may effect the glazed finish of your pottery. We will not fire your pottery if glitter has been added. Glazing and firing is done by hand. In the event of your pottery not coming out as planned, (our mistake), we will give you a gift voucher to the same value of your pottery. We do not give refunds.

Clay pieces are to be returned ASAP to art-ful once finished. Instructions need to be followed to ensure your clay survives the kiln. We cannot be held accountable for instructions not followed.

Open everyday except Mondays

 We will be open in term time:

Tuesday 10 to 5pm

Wednesday 6 to 10pm

Thursday 6 to 10pm

Friday 10 to 5pm

Saturday 10 to 5pm

Sunday 11 to 4pm

Late night art-ful evenings BYOB, corkage £3 per person

71 Rowlands Road, Worthing, BN11 3JN

*Collections of pottery between 10 and 3pm please

last painter is 1 hour before we close

The studio may  close an hour early if nobody is painting

Contact

 

01903 532818

info@art-ful.co.uk

 

 

Why not treat someone to a fun arty experience with one of our gift vouchers?

 

The vouchers can be used on any activity or workshop in the studio.

If you would like a gift voucher please email us or pop in.

info@art-ful.co.uk